PLEASE READ CAREFULLY
You have connected to the Friendly-Duty-Free.com website. In doing so, you agree that you accept these General Terms and Conditions and that you agree to be bound by such. These General Terms and Conditions are applicable to all orders placed through Friendly-Duty-Free.com.

Any business transacted with Friendly-Duty-Free.com will be governed exclusively by these General Terms and Conditions.

 

Acceptance of General Terms and Conditions
Once a user (the "Customer") has filled out the Site order form and confirmed the order (the order is confirmed by clicking on order) then this will result in the full and binding acceptance of these General Terms and Conditions which will be the only terms applicable to the contract thereby entered into.

General Obligations of the Parties
Obligations of Friendly-Duty-Free.com

Friendly-Duty-Free.com undertakes, once the order has been accepted, to sell the products set forth on the order (the "Products") and to deliver the Products ordered to the address indicated by the Customer.

In relation to the above, Friendly-Duty-Free.com undertakes to place the Products with the carrier of its choice not later than twenty four (36) hours (only working days taken into account) after the order has been accepted.

Obligations of the Customer

The Customer shall clearly indicate the address to which the Products are to be delivered during business hours. The Customer undertakes to pay the stated price for the Friendly-Duty-Free.com.

Product delivery (price of the Products plus transport), as well as to pay, or have paid, directly to the carrier any additional amount that might arise due to custom duties, value added tax or other taxes due upon import into the country where the Products are delivered.

Transport - Delivery - Delivery Schedule

The Product(s) will be delivered to the address indicated within a period of three (5) to ten (10) days (only working days taken into account). The delivery time given to the Customer by Friendly-Duty-Free.com may vary depending on the country involved.

In case delivery is made and nobody is at the indicated address to accept delivery, the carrier shall leave a note indicating that it was unsuccessful in making the delivery and that the Customer should come to recover the Products at a location specified by the carrier.

Friendly-Duty-Free.com will not, for any reason, be held liable for any deterioration in the Products due to a Customer's failure to collect the Products in a timely manner. Customers should accommodate to any laws or taxes applicable in their country and will take responsibility of any risks if they exist.

Limited Guarantee

Friendly-Duty-Free.com guarantees that the Products are genuine and that they have taken all the necessary care and attention to assure they correspond to the description that is given on the Site at the date the order was made. Friendly-Duty-Free.com guarantees that the Products are of good quality.

The above is the only warranty given by Friendly-Duty-Free.com. No other warranties, whether express or implied, are given. In particular, Friendly-Duty-Free.com does not warrant that the Products correspond to the specific expectations of the Customer.

Liability - Limitation of Liability

The Customer is personally liable for its choice of Products and after delivery is entirely responsible for the conservation and consumption of the Products. Also, Friendly-Duty-Free.com will not be held liable for not respecting any laws or regulations in the country where the Products are delivered.

Friendly-Duty-Free.com is only liable for complying with Canadian regulations relating to the Products. In any event, the liability of Friendly-Duty-Free.com is limited to the lesser of the following amounts: 1) the direct damage suffered by the Customer or 2) the price of the order irrespective of the basis on which Friendly-Duty-Free.com's liability may be assessed.